Last Updated on: April 14, 2023
At Contacrypto.io, we genuinely care about your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other California regulations.
We collect different types of personal information depending on how you interact with our website and services. The information we collect can be categorized into two groups: voluntarily provided information and automatically collected information.
When you create an account, sign up for updates, contact us, or interact with us in other ways, you may provide us with personal information, such as:
As you use our website, we may collect certain information automatically, including:
Sensitive information: Historical trading data and read-only exchange API keys that you provide when using our services
We collect this information to improve our website and services, tailor your experience, and provide you with relevant marketing and promotional content.
By using our website and services, you acknowledge that we may collect, store, and use your personal information in accordance with this privacy policy.
We use your personal information for the following purposes:
We retain your personal information only for as long as necessary, depending on the purpose for which it was collected. For example, if you create an account with us, we may retain your information for the duration of your account’s existence. If your personal information is no longer required for a specific purpose, we will delete it or make it anonymous by removing all identifiable details.
We use cookies to enhance your experience on our website. By using our website, you consent to our use of cookies.
You have the right to request access, correction, restriction, or deletion of your personal information. We will take reasonable steps to ensure that the personal information we hold about you is accurate, complete, and up to date.
Please note that we may store, process, or transfer your personal information to countries with different data protection laws than the country in which you initially provided the information.
We acknowledge the significance of safeguarding the privacy and security of minors. Our platform does not intentionally solicit or collect any Personal Data from individuals under 18 years of age. If a parent or guardian becomes aware that their child has shared Personal Data with us, they should contact us at the provided email address.
We may disclose your personal information to third parties, such as our partners, affiliates, and third-party service providers. Your personal information may be stored and processed in Amazon Web Services or other facilities maintained by our partners, affiliates, and third-party providers.
By providing your personal information to us, you understand that we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You can choose not to provide personal information to us, but it may affect your use of our website or the products and services offered on or through it.
In the event of a data breach, we will comply with applicable laws and notify affected users as required.
In the event that we are acquired or enter bankruptcy, your personal information may be among the assets transferred to the acquiring party. You acknowledge that such transfers may occur, and that the acquiring party may continue to use your personal information in accordance with this policy. They will be required to assume this policy as the basis for any ownership or use rights they have over such information.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.
By submitting your personal information to us, you acknowledge and agree that we will gather, store, utilize, and disclose your personal information in compliance with this privacy policy. While you have the choice not to share personal information with us, not doing so may hinder your ability to fully engage with our website or access the products and services we provide.
In the event that we obtain personal information about you from a third party, we commit to safeguarding it as per this privacy policy. If you are a third party submitting personal information pertaining to someone else, you declare and guarantee that you have acquired the appropriate consent from that individual for sharing their personal information with us.
If you have previously granted permission for us to use your personal information for marketing purposes, you have the right to withdraw your consent at any time by contacting us through the information provided in this policy.
You reserve the right to request an overview of the personal information we have stored about you.
If you discover that the personal information we hold about you is incorrect, outdated, incomplete, immaterial, or deceptive, kindly contact us using the contact information included in this privacy policy. We will undertake reasonable measures to modify any information found to be imprecise, unfinished, deceptive, or obsolete.
We assure not to discriminate against you for exercising your rights concerning your personal information. Unless we require your personal information to supply you with a specific service or offering (e.g., delivering user support), we will not refuse you goods or services, impose different rates or costs, offer discounts or other benefits, inflict penalties, or provide you with varying levels or qualities of goods and services.
In case of a data breach, we will adhere to all relevant laws.
If you suspect that we have violated any applicable data protection laws and wish to file a complaint, please contact us using the details in this privacy policy and furnish us with comprehensive information about the alleged breach. We will promptly examine your complaint and respond in writing, outlining the findings of our investigation and the actions we will undertake to address your concerns. Additionally, you maintain the right to contact a supervisory authority or data protection agency in connection with your complaint.
To unsubscribe from our email list or opt out of receiving communications (including marketing communications), please contact us using the information in this privacy policy or opt-out through the provided opt-out options in the communication. We may require specific information from you to confirm your identity.
If you are a California resident, you have the right to request information about our data practices in the preceding 12 months and to delete your personal information we have collected. Specifically, you have the right to request details about:
To exercise any of these rights, please contact us using the details provided in this privacy policy.
We may update our privacy policy from time to time to ensure it remains accurate and up to date with current regulations and best practices. When we make significant changes, we will notify you through email, an announcement on our website, or other appropriate communication channels.
We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of our website and services following any changes to this policy constitutes your acceptance of the updated privacy policy.
If you have any questions or concerns about our privacy policy updates or practices, please feel free to contact us using the contact information provided in this policy.
Contacrypto.io is a cryptocurrency accounting software operated by Hyperdrive LTD. We are committed to protecting the privacy of our users and adhering to all relevant data protection laws and regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other California regulations.
Our office address is: 35 Ovex Close, London, UK E14 3PP
If you have any questions or concerns about how we handle your personal information, please feel free to contact us at info@contacrypto.io
Your privacy is important to us, and we’re here to help with any concerns you may have.